We live and breath electric bikes. With over 200 bikes in-store and many more available online, we are the south coast’s premier electric bike retailer and service centre. 0% finance options available. Cycle2Work vouchers accepted.
5 out of 5
"I bought my first bike from them in early 2023. I went there because I knew from online investigation that they stocked many different brands and types. I knew what I wanted from an e-bike but needed guidance as to which bike meet my requirements best. They listened to what I needed, made various suggestions, and allowed me to try some out. I went ahead and bought one. There was no pressure put on me. They were friendly, professional, and knowledgeable. I decided to change bike a few weeks ago and went back there; why wouldn't I. Nothing to do with the bike which was great but a change in my circumstances. As before they were very helpful. I went ahead and now have my new bike. They fitted some bits I took off the other bike without charge. As with the previous bike everything was checked over before I rode it away and they offer a free service after a few weeks to make sure all is well. Their prices are also fantastic and they stock good bikes but it's the customer service that is exemplary. I thoroughly recommend them."
5 out of 5
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5 out of 5
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5 out of 5
"Great service, excellent selection, knowledgeable staff, brilliant post purchase service too."
5 out of 5
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5 out of 5
"I found the staff so helpful and friendly also it was easy to park and off load our bikes."
5 out of 5
"We would highly recommend a visit to The eBike Centre. The whole experience of visiting the store and buying the bike was great. We liked the very helpful and informative staff. Trialling some e-bikes was important to determine the settings and what they do to the ride as we were new to e-bikes. There was a good range of styles and prices, which was better than other stores we visited. Tom was very patient and thorough when helping me to set up the bike with the bike app. They also provide an 8-week service and are very easy to contact with any questions."
5 out of 5
"Hi, Thank you for a great deal on my e-bike. All your team are very knowledgable and a nice crowd to deal with. My service and all my dealings with could not have gone better. Regards David Olliver."
5 out of 5
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5 out of 5
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5 out of 5
"Great range of products at varied and competitive prices. Members of staff were friendly, professional and very knowledgeable. The service felt bespoke and our individual requirements were listened to and met well. All felt trustworthy and I would feel very comfortable in following up any concerns further down the line. Excellent!"
5 out of 5
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5 out of 5
"A truly great bunch of people offering a helpful friendly and flexible service with a good range of e-bikes on tap. There are always deals on the go too ! They are my “go-to” for anything “bike”"
5 out of 5
"Fast and efficient service"
5 out of 5
"Customer service is outstanding , very knowledgable, and helpful! Thank you to the team! ."
5 out of 5
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5 out of 5
"Had the best service possible from sales and advisor, try the bike and when I pick up my new bike again check set the bike up to me could ask for a better service."
5 out of 5
"Brilliant customer service ????"
5 out of 5
"Had the best service possible from sales and advisor, try the bike and when I pick up my new bike again check set the bike up to me could ask for a better service."
5 out of 5
"Such helpful guys. Have really put themselves out for us."
5 out of 5
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