"We recently purchased an e-bike from The E Bike Centre in Chichester and had such a positive experience from start to finish. The bike itself was fantastic, but ultimately it just wasn’t the right fit for my partner. Steve, the owner, couldn’t have been more helpful and made the whole exchange process smooth, efficient, and completely stress-free. Every member of staff we encountered, including the technicians, were knowledgeable, friendly, and genuinely committed to helping us find the right solution. It’s rare to come across customer service of this standard. We wouldn’t hesitate to recommend The E Bike Centre and will definitely be returning in the future."

"I had a great experience here yesterday… they gave lots of advice, support and time."

"Always had superb service from the whole team."

"A busted chain on route to Chichester station was quickly solved by the guys at e-bike centre. The boss got his gloves on and sorted it very efficiently. Great service, chat and amazing range of bikes 100% recommended!"

"Myself and my wife visited ebike centre yesterday and met Steve. We were extremely impressed with the time and care he took in assisting us both to find the right bike suitable for our needs. Not only that, but it was very apparent he was very knowledgeable both regarding the bikes and observing us riding to determine if the bikes were suitable for us and they allowed for a correct riding position. At no point did we feel under pressure to purchase neither did we feel under pressure to hurry in our decision making. We can both highly recommend the ebike centre in Chichester and the care and assistance we received from Steve."

"Very good range of bikes to choose from, excellent staff that guide you through all the complexities and choices to be made when buying an e-bike and speedy ordering and delivery . This is our second e-bike from these guys who are very friendly and know their stuff. Tom is great at servicing , looking after my wife’s bike for almost a year now. Great company who have got friendly customer service right"

"Excellent knowledge and very helpful staff"

"Good advice and a good service from the e-bike centre when ordering new wheels for my e-bike."

"Great bike shop. Kept me informed during the full process of repairing and rebuilding my bike. Shout out to Tom who guided me through what I needed to get my bike back like new. All though the shop is 40 minute drive from home for me it’s definitely worth the trip. I will definitely be using Ebike-Centre again."

"Good range of bikes and follow up post sales"

"Excellent range of products; knowledgeable staff and very helpful"

"My first time buying a E-bike. Steve gave me a fantastic insight on how the ebike performs. His knowledge was second to none. He also chose the bike most suited for my needs. I had a quick spin around their car park and was well impressed. Good value for money plus a lot of accessories to choose from 10/10"

"Great company that really know their e-bikes. Honest and very helpful. Very good service carried out on my bike. Thank you."

"Fantastic bike shop and amazing staff"

"Brilliant staff , work as a team , great service, great communication,,always willing to help . Recommend to anyone interested all things ebike."

"Fantastic service, very helpfull. I would strongly recommend to anyone to use for both servicing and purchasing a bike."

"Always happy to help and they have a really good selection of bikes. Their after sales service has been second to none."

"The e bike centre is very well stocked and I was encouraged to try as many as I wanted to find the right fit. Steve helped me choose a bike that matched my needs explaining the pros and cons along the way. A very positive experience and I now have a lovely new e bike."

"Great service and thanks for fixing my ebike"

"Amazing service & really friendly. Great selection of bikes & accessories A*****"

"Great service and good bikes and easy parking"

"I had a good experience at ebikes, I wanted to upgrade from my entry model mtb ebike, I was shown a choice of new or slightly used models within my budget, after a quick test ride on each, made my decision, picked up the next day, then straight up to the woods. Great service from Steve and the crew. Thanks guys"

"My Orbea Denna is a first class gravel e-bike which far exceeds my expectations after riding in excess of 300 miles since taking delivery. The sales and technical services of birdham e-bike staff in assisting with after sales servicing and add on accessories cannot be faulted. A one stop shop for my future e-bike needs."

"They always keep me updated me thru email and call during the whole process of repair of my bike. My experience to them was flawless They were highly professional, highly skilled in terms of this job, and very kind. The overall experience was fast, reliable, and exceeded my expectations. Thank you Ebike Centre Chichester"

"Fantastic service. Went above and beyond to source the bikes I wanted and got them set up and delivered in a very timely manner. Would shop there again and recommend to anyone."

"I had a great experience here yesterday… they gave lots of advice, support and time."

"I rent electric mountain bikes from the ebike centre, the bikes are of a high standard, the staff are friendly and provide good advise. Good service all around"

"Fantastic bike shop and amazing staff"

"Friendly service, knowledgeable team. Always willing to help"

"Great service, knowledgeable and friendly. People you can trusy"

"Cheerful and helpful staff. Prompt service."

"Really helpful sales team with a lot of different choices of e-bikes. Made it easy to choose the right one for me"

"Good quality product, great value, quick delivery. ????"

"Very approachable and helpful. Gave good advice. Allowed me to try several bikes."

"Really friendly and helpful. Thanks."

"Great, friendly staff - very knowledgeable and always go the extra mile to help!"

"No pressure, just advise given. Very friendly team with any questions you may have answered immediately. Prices are reasonable but the feeling of being welcome to browse is priceless."

"Excellent advice and service. Thanks!"

"You couldn’t ask for a more helpful shop, if you’re after an e-bike then this is the place to and they also rent them out as well."

"Fantastic All Round Service ???? Our intial contact was with Richard and Tom. Excellent knowledge and advice given without any pushy sales talk. Being able to try a number of bikes, was a big plus too. As a result we purchased two ebikes.The handovers by James and Rhys were excellent and very thorough too. Oh including the set up of the apps on our phones ????Many thanks to Steve the owner, who introduced himself as 'the tea boy' What a fab team and big thanks for looking after us so well."

"Unbelievable customer service, not only for me but witnessing the care given to the two customers in front of me. Being away on holiday, my bike (not brought from ebike)decided to disconnect with my pedal. I then had to retrace my steps back and found the bolt. Having walked back, I was unable to replace the bolt, no tools and now clue. My bike is my holiday, so I stopped at ebike, waited expecting to be told they could not help and yet they could not do enough for me! All though a temporary fix, they wrote down what I needed, said when I am back here they can fix it with new pedals and would not take any money from me... honestly I will be returning to replace my bike. Debbie"

"Great range of products at varied and competitive prices. Members of staff were friendly, professional and very knowledgeable. The service felt bespoke and our individual requirements were listened to and met well. All felt trustworthy and I would feel very comfortable in following up any concerns further down the line. Excellent!"

"Very pleasant and helpful today at The Cycle Fest. Thankyou."

"Fantastic service Tom went above and beyond and my bike is now running prefect! thank you very much"

"A truly great bunch of people offering a helpful friendly and flexible service with a good range of e-bikes on tap. There are always deals on the go too ! They are my “go-to” for anything “bike”"

"Really great service from the guys that work there. So happy with my purchase. Would recommend to anyone. Lots of bikes and accessories."

"No pressure, just advise given. Very friendly team with any questions you may have answered immediately. Prices are reasonable but the feeling of being welcome to browse is priceless."

"Good range, staff helpful not not pushy. Good price. Certainly worth considering if in the market to purchasing an ebike."

"After a struggle to get my Trek Ebike repaired, I was recommended to go to EBike, Chichester. There I received first class quality service and the repair fixed in a very short time. A quality and professional business and one I would recommend to anyone with an electrical bike."

"I trust the service to do a good job. I trust their assessment. They don’t do anything unnecessary. Good communication. Job done quickly but thoroughly."

"After a struggle to get my Trek Ebike repaired, I was recommended to go to EBike, Chichester. There I received first class quality service and the repair fixed in a very short time. A quality and professional business and one I would recommend to anyone with an electrical bike."

"I visited this shop on Saturday and was served by Richard who spent a considerable amount of time showing me what was on offer. I rode several of the bike quite a few times and choose a step through e-bike with automatic gears that was on a good offer. The tall mechanic was also very helpful and got the bike ready so I could ride it home there and then. Fitting a MIT bag and water bottle on the bike for me. Nothing was to much trouble for this two man team. I would definitely advice anyone looking to buy an e-bike go and see this well stocked and very helpful shop. Thank you Richard and Lofty. Brilliant service. Eddie"

"Fantastic bike shop and amazing staff"

"Great service and huge choice. Well worth a visit. No issues with purchases"

"A truly great bunch of people offering a helpful friendly and flexible service with a good range of e-bikes on tap. There are always deals on the go too ! They are my “go-to” for anything “bike”"

"Superb service from the team at the EBike Centre. Needed an urgent service and the team fitted us in quickly and even collected our bikes. Great customer service and another reason why people should buy from them. Thank you all"

"Excellent customer service, very knowledgeable. Would definitely recommend"

"Excellent service"

"Great one stop bike shop. Excellent customer service as-well as knowledge. You are always in good hands here."

"A truly unmatched 5 star service. From welcoming atmosphere to outstanding customer care this bike shop really goes above and beyond. Tom and the team at the E bike centre will really look after you. A great selection of bikes from daily commutes to hard core enduro weapons they’ve got it all. Can’t recommend enough. If you’re looking for a competent, professional LBS the E bike centre will not disappoint. Massive thanks to the team and look forward to doing business in the future. 10/10 go and buy yourself that bike."

"Brilliant service and a great team. No -problem is too small."

"Good range of products, good service, very friendly staff and being able to see and try bikes before you buy is always good. Loads of parking also."

"Fantastic bike shop and amazing staff"