Behind every bike sale, workshop booking and customer query is a team of knowledgeable, friendly people who genuinely care about helping riders find the right bike and keep it running perfectly.
At eBike-Centre, we combine years of cycling and e-bike experience with a genuine passion for helping people ride more. From first-time buyers to experienced riders, our team is here to offer honest advice, practical support and expert workshop care.
Whether you are visiting us for a new bike, a service, a test ride or just some guidance, these are the people who make eBike-Centre what it is.
We believe the best bike shops are built on trust, knowledge and a warm welcome. Our team is here to make the whole experience easier, whether you are buying your first e-bike or bringing in a well-used favourite for servicing.
Steve’s cycling began with the likes of Raleigh Grifters and Chippers, which tells you all you need to know about how long he has been around bikes.
Since then, he has completed rides including London to Paris, Saigon to Siem Reap and Nice to Geneva across the Alps, and more recently he has happily given in to the lure of e-bikes.
He has been in the cycle industry since 2009 and opened eBike-Centre in 2011.
When he is not riding bikes or advising customers on the many options available, he can usually be found in the kitchen making the tea.
Jason joined the business in 2018 and quickly became an integral part of the team.
His knowledge of e-bikes and motor systems is hugely valuable, and he is the kind of person who will go above and beyond to answer questions and help customers find the right bike.
Jason started our YouTube channel in 2022, where he shares product insights, advice and all things e-bike. Take a look here: eBike-Centre on YouTube
Do have a watch, but just do not ask for his autograph.
Carolyn spent plenty of her early cycling years trying to keep up with Steve, until getting her first e-bike in 2016. These days, she is more likely to be waiting for him at the top of the hills.
Joining the business in 2019, she brought a ray of sunshine and a wealth of office experience with her.
At eBike-Centre, Carolyn helps with customer enquiries, keeps the paperwork in order and generally keeps the rest of the team in line, which is no small task.
Rich has been in the cycle trade since 2018, first building his experience at Halfords before moving into the specialist e-bike world.
He is one of those naturally warm and helpful people who makes choosing a bike feel easier, guiding customers through the many options available across our leading e-bike brands.
A recent e-bike convert himself, he can often be seen riding into work on his Orbea.
Tom joined eBike-Centre in 2020 and brought a wealth of experience with him.
Having spent his working life in the cycle and e-bike sector, he now leads a team of technicians keeping customers’ bikes, electric and analogue alike, running exactly as they should.
Tom is the go-to person for the obscure technical questions that nobody else seems able to answer.
When he is not at work or riding his Trek Powerfly, he can often be found on the golf course working on his handicap.
James was one of Steve’s first customers back in 2011 and has been part of the team since 2016.
A very keen cyclist, he has completed the South Downs Way many times and brings plenty of real riding experience into his work.
He can be found in the workshop, or out with customers giving a more personal handover and bike setup experience in the comfort of their own home.
Or eating everything in sight in the canteen.
Rhys completes the line-up, the baby of the bunch who still manages to tower above everyone else.
A capable technician, he spends his time in the workshop and has worked alongside Tom for many years.
When he is not helping with customers’ bikes, you might occasionally spot him showing off BMX tricks in the test ride area, or making everyone laugh with his dry sense of humour.
