We regularly check our prices against competitors so you can shop with confidence. If you find an eligible bike or accessory cheaper elsewhere, let us know and we will review it for a possible price match.
Our Price Match Promise applies both online and in store. If you see the same item advertised for less by another eligible retailer, send us the details and we will check whether we can match it.
We approve the vast majority of requests, but every price match is reviewed individually to make sure the item is identical, in stock, and supported through official UK supply channels.
If you find an item cheaper, just get in touch with the product details and where you saw it. We will review the price, confirm whether it qualifies, and if approved we will help you buy at the matched price.
Email sales@ebike-centre.co.uk or call 01243 697547. If your request is approved, we will send you a discount code so you can purchase the item at the agreed reduced price.
Just ask a member of our team in store. Tell us where you saw the lower price and we will review it. If you cannot get to a store, you can still contact us by phone or email with the details.
No. We approve over 90% of price match requests, but not every request can be accepted.
One of the main reasons we may decline a request is when a product is being sold below official UK distributor cost. In these cases, the item may not come with the support, approval and warranty protection you would reasonably expect. We source our bikes and accessories through approved UK distributors so that the products we sell are suitable for the UK market and properly supported if anything goes wrong.
Price is important, but so is backup, warranty support and buying from a trusted e-bike specialist.
Our aim is to offer competitive pricing without compromising on genuine UK-supplied products, aftersales support and expert advice.
We try to approve as many requests as possible. To help us assess your request fairly, the following conditions apply:
Competitive pricing is only part of the picture. When you buy from eBike-Centre, you also benefit from expert guidance, genuine UK-supplied products and specialist support before and after your purchase.
